禽绵授顺煤史观扇兼传脆反哪
Chapter10Ensuringthesmooth-goingofaPerformanceManagementSystem确保绩效管理体系的顺利推行-黄彬云
QuizforChapter10第10章测验
1、单选题：
Which of the following questions should a communication plan answer?
A: What is performance management?
B: How does performance management fit in our strategy?
C: What are my responsibilities?
D: All of the above
答案: All of the above
2、单选题：
Selective _________________ is a tendency to expose our minds only to ideas with which we already agree.
A: exposure
B: perception
C: retention
D: None of the above
答案: exposure
3、单选题：
Selective retention refers to:
A: The tendency to remember only those pieces of information that were presented first.
B: The tendency to remember only those pieces of information that were presented last.
C: The tendency to remember only those pieces of information which support one’s current beliefs.
D: The tendency to remember only those pieces of information that are presented by a person the listener likes.
答案: The tendency to remember only those pieces of information which support one’s current beliefs.
4、多选题：
In companies with decentralized approach to authority delegation, performance management will carry the following characteristics:
A: The same performance management processes are used across geographies and business units
B: Salary and rewards budgets are set at the corporate level
C: Local market conditions are considered when designing the performance management system
D: Managers can recommend the performance ratings and rewards
答案: Local market conditions are considered when designing the performance management system;
Managers can recommend the performance ratings and rewards
5、判断题：
The inclusion of an appeals process increases perceptions of the performance management system’s fairness.
A: 正确
B: 错误
答案: 正确
Chapter11PerformanceManagementandEmployeeDevelopment绩效管理和员工开发-黄彬云
QuizforChapter11第11章测验
1、单选题：
Which of the following are acceptable development activities?
A: Cross training
B: Job rotation
C: Mentoring
D: All of these
答案: All of these
2、单选题：
When is a 360-degree feedback system most useful?
A: When it is used for administrative purposes only
B: When it is based on an online system
C: When it is used for developmental purposes only
D: When every person that the employee has encountered in the evaluation period provides feedback
答案: When it is used for developmental purposes only
3、单选题：
What is the objective of a development plan?
A: To show an employee that he is not very good.
B: To provide an opportunity to the employee that they will not be able to successfully complete.
C: To encourage an employee to perform better than expected.
D: To encourage continuous learning, performance improvement, and personal growth.
答案: To encourage continuous learning, performance improvement, and personal growth.
4、多选题：
Which of the following are characteristics of a good 360-degree feedback system?
A: Used for administrative purposes only
B: Observation of employee behaviors
C: Anonymity
D: Feedback interpretation and follow-up
答案: Observation of employee behaviors;
Anonymity;
Feedback interpretation and follow-up
5、判断题：
If there are no promotion opportunities available in an organization, then it should not write development plans for its employees.
A: 正确
B: 错误
答案: 错误
Chapter12PerformanceManagementSkills绩效管理技能-黄彬云
QuizforChapter12第12章测验
1、单选题：
___________ is the coaching behavior that involves rewarding an employee’s positive performance.
A: Giving feedback
B: Motivating employees
C: Documenting performance
D: Developing employees
答案: Motivating employees
2、单选题：
Coaches who favor the _______________ style of coaching want employees to be happy to do what feels r
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